Built around the way you shop for live events
Three tiers, one desk: Standard for the open marketplace, Elite for invite-only concierge membership, Organizations for recurring-client programs. Pick the path that fits, the desk composes the rest.
- Standard · Open marketplaceStandard
The open marketplace — buy or sell across US, UK, Canada.
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flat per-ticket service fee- Open marketplace — sign up in seconds, no approval step
- Flat per-ticket buyer fee shown before you commit
- Buy or sell across US, UK, Canada in your home currency
- Listing review — every Standard listing passes a desk check before it ships
- Transparent fees — full breakdown before checkout
- Elite · Members onlyElite
Private members service — one desk, one invoice, end-to-end.
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annual membership- Invitation only — applications reviewed within two business days
- Concierge desk with a dedicated thread
- Bespoke quotes bundled across all four verticals
- One signed invoice — no four open tabs to reconcile
- Referral pathway — five invitation codes per approved member
Not ready to apply?
Join the Elite waitlist — we'll email you the moment a slot opens.
- Organizations · Recurring clientsOrganizations
Recurring-client desk for agencies, concierges and tour operators.
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custom quoting — no flat feeCustom quoting per recurring volume- Recurring-client desk — a named contact, not a ticketed queue
- Volume pricing — per-deal terms negotiated against a forecast
- Net-billing — monthly invoicing in your home currency
- Cross-vertical routing — tickets, jets, hotels, dining on one thread
- Markup transparency — every line item shipped back to the principal
What changes across Standard, Elite and Organizations
Side-by-side deltas — feature inventory, group size, approval, concierge, payment model, invoicing. Numbers land in the cards above; this matrix is the at-a-glance map.
| Feature | Standard | Elite | Organizations |
|---|---|---|---|
| Concierge desk | Standard: not included | Always-on, dedicated thread | Named contact on a recurring thread |
| Ticket inventory range | US, UK & Canada resale | Worldwide, curated + private holds | Worldwide, routed through the Elite desk |
| Group size per booking | Up to 8 seats | Unlimited, with group transfer support | Program volume quoted per forecast |
| Pricing model | Flat per-ticket service fee | Annual membership + concierge inclusion | Custom quoting against a recurring volume |
| Approval gate | No approval — open marketplace | Invite-only application | Partnership intake — recurring-client profile |
| Sales channel | Self-serve web & mobile | Desk-led, with member portal | Desk-led, with role-based portal access |
| Country coverage | US, UK, Canada | Worldwide, with concierge on the ground | Worldwide, with named regional contacts |
| Cancellations & transfers | Buyer protection up to banded cap | Desk-managed, end-to-end | Desk-managed, with program-level escalation |
| Invoicing | Per-checkout card payment | Single annual invoice | Monthly net-billing invoice |
| Member directory | Standard: not included | Elite: included | Org-only roster (private) |
| Curated event access | Standard: not included | Included, with hosted seats | Allocated against the program forecast |
| Membership badge | Standard: not included | Elite · Members only | Organizations · Recurring clients |
Still deciding
Three different doors into the same desk.
Start with the open marketplace, apply for the members service, or open the recurring-client desk — the desk routes to the right surface end-to-end.