Pricing

Built around the way you shop for live events

Three tiers, one desk: Standard for the open marketplace, Elite for invite-only concierge membership, Organizations for recurring-client programs. Pick the path that fits, the desk composes the rest.

Comparison

What changes across Standard, Elite and Organizations

Side-by-side deltas — feature inventory, group size, approval, concierge, payment model, invoicing. Numbers land in the cards above; this matrix is the at-a-glance map.

TicketNexus Standard, Elite and Organizations tier feature comparison matrix
FeatureStandardEliteOrganizations
Concierge deskStandard: not includedAlways-on, dedicated threadNamed contact on a recurring thread
Ticket inventory rangeUS, UK & Canada resaleWorldwide, curated + private holdsWorldwide, routed through the Elite desk
Group size per bookingUp to 8 seatsUnlimited, with group transfer supportProgram volume quoted per forecast
Pricing modelFlat per-ticket service feeAnnual membership + concierge inclusionCustom quoting against a recurring volume
Approval gateNo approval — open marketplaceInvite-only applicationPartnership intake — recurring-client profile
Sales channelSelf-serve web & mobileDesk-led, with member portalDesk-led, with role-based portal access
Country coverageUS, UK, CanadaWorldwide, with concierge on the groundWorldwide, with named regional contacts
Cancellations & transfersBuyer protection up to banded capDesk-managed, end-to-endDesk-managed, with program-level escalation
InvoicingPer-checkout card paymentSingle annual invoiceMonthly net-billing invoice
Member directoryStandard: not includedElite: includedOrg-only roster (private)
Curated event accessStandard: not includedIncluded, with hosted seatsAllocated against the program forecast
Membership badgeStandard: not includedElite · Members onlyOrganizations · Recurring clients
Still deciding
Three different doors into the same desk.
Start with the open marketplace, apply for the members service, or open the recurring-client desk — the desk routes to the right surface end-to-end.